Shipping Policy

Shipping Policy – Eternal

1. Order Processing Time

• Customized: 2–4 working days
• Non-customized: 1–2 working days

2. Delivery Time

• Metro Cities: 3–5 days
• Other Locations: 5–8 days

3. Shipping Charges

• Free shipping above ₹499
• Charges apply on smaller orders

4. Cash on Delivery (COD)

• ₹99 extra charge
• Confirmation required
• Unconfirmed orders may be canceled

5. Order Tracking

Tracking link shared via SMS/WhatsApp/email.

6. Delivery Issues

• Provide correct address
• Courier reattempt depends on partner
• Delays not under Eternal control

7. Contact

📧 wallverse@theeternal.store
📱 WhatsApp: +91-9389313005